Shipping Policy

Craftopedia is committed to delivering your art and craft products and gifts with efficiency and care. Please review our shipping and delivery details below:

Shipping Options:

Prepaid Orders: We offer complimentary delivery on all prepaid orders across India with no additional shipping charges.

Cash on Delivery (COD): COD is available for orders up to ₹4999. For higher amounts, we recommend prepaid payment for a smooth transaction.

    Order Processing Time:

    Art and Craft Products: Orders are dispatched to our delivery partners within 24 to 48 hours, excluding Sundays.

    Gift Items: Dispatched within 24 to 48 hours.

      Estimated Delivery Time:

      Standard Delivery:

      • Most serviceable pin codes: Approximately 7 days.
      • In unforeseen circumstances (weather, strikes, remote locations, courier issues, etc.): Delivery may take up to 14 business days.
      • In delay or such events, Craftopedia is not liable to pay any penalty to the customer or offer any additional discount.

        Tracking Your Order:

        • Track your package's journey using the provided tracking link in your shipping confirmation email/SMS.

        Delivery Acceptance:

        • Please inspect the package upon delivery.
        • If there are signs of damage or tampering, kindly refuse the delivery.
        • For your security, consider recording an unboxing video. Notify us promptly with any issues for swift resolution.

        Important Notes:

        • Delivery times are estimates and may vary based on location and unforeseen events.
        • We'll keep you informed via email/SMS in case of unexpected delays.
        • Deliveries to rural and remote areas may take longer.

        Craftopedia values your business and is dedicated to ensuring your order arrives safely and on time.

        For any questions or concerns about your order, please reach out to our customer support team.

        Please note: Saturday, Sunday and Public Holidays are not counted as working days.

        The shipping charges are reviewed from time to time and may change at the discretion of the management. You are requested to check the shipping charge applicable on your order at the time of checkout.